Our team will help you choose the right product for you.
Graphic design, 3D visuals and prototyping are all performed in house, ensuring that a professional and consistent approach is taken to your project.
We’ll make sure that the product is produced exactly to your requirements. We’ll take care that even every single detail or colour of the print is perfect to your corporate identity.
Our consultants in Hong Kong and China monitor the production lines along the way to ensure meeting your objectives
For quality assurance New Gen works together with accredited companies like SGS, Intertek and Bureau Veritas. These testing institutes are analyzing the goods to make sure they meet EU regulations.
New Gen only imports goods complying with up to date EU regulations and standards. Thus all items which encounter food are tested on LFGB and all electronic items are tested on ROHS. Toys are produced and marked according to the new toy regulation 2009/48/EG. If necessary, goods are tested on CE and EN71 Part 1-3. If further regulations are affected, goods are also tested in this regard.
New Gen has an internal radiation representative, who is additionally testing electronic items on ROHS capability for assuring that these are produced in accordance with the ROHS regulation. The staff members gain further qualification and keep thus informed, which regulations apply on the goods.
Furthermore, the goods can be controlled before shipment from Far East by an independent service provider. This possibility is mostly used for special orders. Such quality controls are effected according to the standard regulations DIN400/80 ISO 2859, if no other specification from the customer is on hand. These quality controls allow complaints about possible defects to be posed directly to the manufacturer and the goods can be corrected if applicable.
After the goods have been shipped to our German warehouse, our representatives check the products against your initial specifications. We take care of all customs and necessary paper work. We only work with trusted delivery partners (DHL and UPS), to ensure that even the fragile and bulky shipments land at your door in the same conditions as they left our warehouse.
